Home / Service

Cable Extruding Equipment Manufacturer – Service Overview

As a professional industrial equipment manufacturer, we not only supply high-quality machinery but also provide end-to-end technical support and service guarantees to ensure optimal performance from installation to long-term operation. Our services include installation & commissioning, operator training, 24/7 after-sales support, and turnkey solutions, delivering a hassle-free, efficient, and reliable one-stop service experience.

As a professional manufacturer of wire and cable extrusion equipment, we not only provide high-quality machinery but also offer comprehensive technical support and service guarantees to ensure optimal performance from installation to long-term operation. Our services cover installation and commissioning, personnel training, after-sales support, and turnkey solutions, delivering worry-free, efficient, and reliable one-stop solutions.

Equipment Installation & Commissioning

(1) On-Site Professional Installation
- Engineer dispatch: Experienced technicians perform installation in strict compliance with process standards and safety regulations.
- Precision calibration: Includes leveling, electrical wiring, pneumatic/hydraulic system connections, and stability verification.
- Test run: No-load and load tests to validate performance against design specifications.

(2) Acceptance & Handover
- Customer acceptance: Detailed inspection reports to confirm contractual technical compliance.
- Pre-training preparation: Operator training begins immediately after commissioning.

Operator Training

(1) Theoretical Training
- Equipment structure & principles: Key components, working mechanisms, and maintenance essentials.
- Safety protocols: Emphasizing operational safety to prevent human-error failures.

(2) Hands-On Training
- Basic operations: Startup/shutdown procedures, production mode switching, and parameter adjustments.
- Troubleshooting drills: Alarm recognition, emergency measures (e.g., emergency stop, fault reset).
- Maintenance practice: Lubrication, cleaning, and wear-part replacement.

24/7 After-Sales Support

(1) Round-the-Clock Assistance
- Dedicated hotline: 30-minute response guarantee for critical issues.
- Remote diagnostics: fault analysis through remote module.
- Spare parts inventory: Fast shipment of common parts to minimize downtime.

(2) Scheduled Maintenance
- Preventive checks: Proactive inspections to identify potential issues.
- Performance upgrades: Software/hardware optimization based on operational data.

(3) Warranty Commitment
- Free repairs: Coverage for non-human-induced defects during warranty.
- Lifetime support: Cost-effective technical aid post-warranty.

Turnkey Solutions

We manage everything from design to post-installation support, allowing clients to focus solely on production.

(1) Service Scope**
- Consulting & design: Customized equipment selection and production line planning.
- Manufacturing & testing: 100% pre-delivery performance validation.
- Installation & commissioning: End-to-end engineer supervision.
- Training & support: Ensuring client autonomy in operations.

(2) Key Advantages
 Reduced management burden – Single-point accountability.
 Faster project delivery – Streamlined processes.
 Lower operational risks – Expert-backed long-term stability.

Our Promise

Let us handle the technical complexities while you focus on production. Contact our team for tailored solutions!

Expertise

Engineers with 10+ years of industry experience.

Rapid Response

2-hour solution pledge for emergencies.

Partnership

Future-ready upgrades and expansion support.

Promotions, new products and sales. Directly to your inbox.

Together, we will achieve industry excellence with superior quality and efficient service!

Quick Links

Products

Contact

 No. 5-7, South Inner Ring Road, Yingjiang Economic Development Zone, Yingjiang District, Anqing City, Anhui Province, China.
 +86-13955620642
Copyright © 2025 Anhui Prius. All rights reserved.  Sitemap